CQC quality improvement consultancy services
Our mission at the OSKA Academy is to promote and drive clinical excellence across all areas of clinical governance, compliance, regulation and quality improvement.
Our range of quality improvement consultancy services is designed to support your health and social care organisation, ensuring compliance with the Care Quality Commission (CQC) Regulations and Guidelines. Consultancy includes state-of-the-art, evidence-based knowledge, information and skills to enable your team to deliver optimal clinical care for your patients and residents.
OSKA consultancy packages will always reflect the most current regulatory compliance and practices.
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CQC Compliance Audit
On-site CQC compliance audit, reviewing an overall service or an area-specific assessment of current practices, infection prevention and control for compliance with IPC standards, knowledge and documentation, as well as an audit of existing processes.
Outcomes include a detailed report, highlighting areas of good practice as well as areas that may need improvement.
Recommended for clinical quality or patient safety teams and home managers.
In-person | Full Day
Mock CQC Inspection
Mock CQC inspection to ensure all standards are fully audited and gaps in compliance can be addressed. Designed to analyse KLOE compliance, establishing if the service is meeting the requirements for Safe, Effective, Caring, Responsive and Well-Led objectives.
Outcomes include a detailed report enabling Care Operators to review practice in each area and where required, formulate a Quality Improvement Plan to demonstrate proposed actions for achieving compliance.
Recommended for clinical quality or patient safety teams and home managers.
In-person | Full Day
Frequency: Annual or Six-monthly Quality Assurance Programme to review progress.
CQC Training Needs Analysis
Clinicians will conduct a training needs analysis, reviewing training that is undertaken to ensure Care Providers deliver “suitably qualified, competent, skilled and experienced staff to make sure that they can meet people’s care and treatment needs and therefore meet the requirements of Section 2 of the regulations”.
Outcomes include recommendations where required and an annual training programme implemented to ensure staff undertake the required training.
Recommended for clinical quality or patient safety teams and home managers.
In-person | Full Day
Coaching, Mentoring & Development Programme
Designed to enhance staff retention through developing a long-term people strategy, this programme focuses on staff coaching, mentoring and development designed for all levels of staff. An essential development programme for your management team, your senior nurses (when the manager is non-clinical), or alternatively for the whole staff team.
Recommended for management team, home managers, senior nurses or whole staff team.
In-person | Full Day
Post CQC Mock Inspection Completion of Actions
Following a mock CQC inspection it can be quite daunting knowing where to start with actioning recommendations and outcomes. Designed around completion of action plans following the mock inspection or for continuous improvement purposes, OSKA will support Care Operators by either assisting with the development of your Action Plan / Quality Improvement Plan or assisting you to develop and implement your Action Plan / Quality Improvement Plan.
Recommended for clinical quality or patient safety teams and home managers.
In-person | Full Day
Packages
Gold package
1 day visit to client site and preparation of report and action plan
Follow up visit to client site, in +/- 3 months, to check progress on action plan